In less than 100 words, what is your idea?:
There is a confusing array of services for someone suddenly faced with a health crisis: primary health care, home help, support groups, social services etc. At the same time, there is a wealth of knowledge among partitioners, carers and patients who could all tell stories on their experiences of the health system. Why not create a web-site to collect this knowledge as a user-generated structured repository in the style of Wikipedia or CNN’s Ireport. By tagging stories and comments, a directory can be maintained with links to people’s stories so that others can find advice on where to get help.
What’s really new about your idea?:
This idea combines a real need for useful practical information with the modern practices enabled by technology of citizen journalism, community generated encyclopedias, and virtual communities of interest. A wiki-type system can enable people to enter stories, information etc that can be moderated and tagged so that it is easy and ethical for others to browse and search the repository of knowledge to find information, people with similar interests, answers to questions etc. Why not use this practice which is becoming popular anyway to change the current way information on health service is made available to the public. Get the public involved in making sense of all the currently uncoordinated sources of information combining their experiences so that there is one site where other can go to get help.