Charlie Leadbeater on users, consumers and people-powered change

In this talk, Charlie Leadbeater argues that innovation is increasingly not the business of professionals and R&D labs and companies. It is the business of passionate amateurs, service users and consumers, or as he calls us, 'pro-ams' (professional amateurs).

This talk is a major challenge to the professional and consultancy-based hi-jacking of the social innovation agenda in Australia. http://www.ted.com/talks/charles_leadbeater_on_innovation.html#.TyPjIRbRpzE.facebook